• Convenience of Location
  • Security and Safety
  • Time is of the Essence

Video counselling is done via your choice of video platform, and is similar in many ways to telephonic counselling, in that it is useful for patients who are busy, have mobility problems, or are frequent travellers who may not have time to arrange frequent in-person appointments.

The video format also allows the counsellor to conduct a more effective evaluation in an environment that the patient may feel more secure. Patients are advised that video counselling is not a perfect or long-term substitute for in-person counselling, but is a good alternative in some cases.

Video Counselling Process
  1. Call the phone number or make an appointment below.
  2. The counsellor will discuss the details about the service and will make sure if this is the appropriate form of service required in your particular case.
  3. You will need to fill out the *consent forms prior to the online session.
  4. Pay for the service in advance through e-transfer.
  5. You can either use a computer, tablet or smartphone.
  6. Use your choice of secure video and phone service available.
  7. You have to make sure, that your system is up and running prior to the start of your online session.
  8. Find a comfortable, private place to conduct your online session. Locate some comfortable headphones for optimal sound quality during your call.
  9. Relax and get ready to meet with your counsellor in the comfort of your home.

*Please note that any additional consent forms for children or family/couples counselling must be completed and submitted prior to booking your appointment.

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